Creating joyful experiences with live engagement via specialist branded online stores.
Outlet Group is an online retailer supplying branded products directly to UK consumers via specialist online outlets.
We are shaping the future of e-commerce by offering a personal, one to one online shopping experience for high quality branded products sent from UK stock.
We put our customer at the heart of everything we do.
Outlet Group offers live engagement via online chat and phone with in-house product specialists from 9am to 11pm, 7 days a week.
Our customers are provided with online tracking with real-time information from their order being placed, dispatched and delivered.
Outlet Group Promise
- All products delivered from UK stock
- Choice of premium carriers for reliable and fast delivery
- Genuine UK spec products only (we do not offer "grey imports")
- Minimum 2 year guarantee on all items, backed by the product manufacturer
- 14 day "change of mind" returns
- 30 day home trial period on selected products
- Technical support and aftersales service on all products