The rules of E-commerce have changed
Outlet Group is an online retailer supplying branded products directly to UK consumers via specialist online outlets.
We are shaping the future of e-commerce by offering a personal, one to one online shopping experience for high quality branded products sent from UK stock.
We put our customer at the heart of everything we do.
Outlet Group offers live engagement via online chat and phone with in-house product specialists from 9am to 11pm, 7 days a week.
Our customers are provided with online tracking with real-time information from their order being placed, dispatched and delivered.
Singer Outlet
Since 1851, the Singer brand has been synonymous with sewing by providing practical, innovative and inspirational product designs. Singer’s sewing machines and needlecraft accessories allow you to unleash your creativity, supplying you with durable, high quality and long-lasting products that are catered for both beginners and advanced sewers alike.
Outlet Group is an official Singer Sewing Machine retailer in the UK under the Singer Outlet brand. Singer Outlet is one of the leading suppliers of Sewing Machines and Craft products to the UK market.
Crafting Outlet
With over 10,000 products we stock one of the widest selection of items in the Craft and Haberdashery industry, including leading brands, trend-led items and seasonal products for all sewing, knitting, quilting and crafting needs.
Visit www.craftingoutlet.co.uk
bernette by BERNINA
Do you have loads of ideas–but sadly, not a sewing machine that can keep up with your creativity? Then the new bernette models are just what you're looking for!
Allow yourself be inspired and discover how easily you can turn your imagination into unique clothes, accessories, home decorations, etc. You can now do this more easily than ever before thanks to the many convenient features. Want to sew like a pro with a big fun factor and an attractive price thrown in? No problem with your bernette!
Outlet Group operate the official bernette UK website - bernettesewing.co.uk
Outlet Group Promise
- All products delivered from UK stock
- Choice of premium carriers for reliable and fast delivery
- Genuine UK spec products only (we do not offer "grey imports")
- Minimum 2 year guarantee on all items, backed by the product manufacturer
- 14 day "change of mind" returns
- 30 day home trial period on selected products
- Technical support and aftersales service on all products
How we deliver the experience
Introducing OGcloud...
Our OGcloud platform has been developed in-house from the ground up to manage data and to automate and facilitate tasks within sales, customer service, marketing, warehouse management and logistics.
OGcloud centralises customer communications and allows customers to interact with our teams via the channel of their choice, such as live chat, email and social media.
Utilising the latest in cloud technology, OGcloud allows live and uninterrupted access to our entire operation without restrictions and limitations. This gives us an unparalleled ability to dynamically operate and scale our operation to meet consumer demand.
New for 2021
Coming in 2021
During 2021 we are launching further brands in the following areas:
Activity Outlet - Sports and Gym equipment
Adventure Outlet - Camping and leisure
Appliance Outlet - Heating, lighting, smart home, coffee machines and other small home appliances.
Keep an eye on this page for further information or sign up to our Newsletter below.
