Delivery

UK Delivery for all machines is Free of charge

Sewing Machine and Overlocker Orders - Delivery Times:

We offer FREE standard 1 working day UK delivery for all orders over £50 within the UK. Please allow 2-3 working days for remote areas.

We aim to dispatch orders the same day if ordered before 2pm Monday to Friday. Orders after 2pm or placed at the weekend will be sent out on the next working day. At busy times such as sale periods we may not be able to dispatch your item until the next working day.

Orders under £50 are subject to a £3.99 standard P&P charge.

Parts & Accessories: Please allow 3-5 working days of parts / accessories. We use Royal Mail for parts. Please note: If you order accessories with a machine, they will arrive separately via the post.

Courier Information:

Our courier partners are generally DPD and UK mail. You will be notified by email or text message with tracking information, delivery date and time slots once your item(s) have left the warehouse. Deliveries outside of mainland UK may take longer to arrive.

If you have specific delivery instructions, please add this to your order as a Note at the shopping cart page or get in touch.

Secure and Signed for Deliveries:

Orders must be signed for and can be delivered to your home, a neighbour or place of work as specified at checkout. You can also change your delivery when in transit to collect from a local collection point with DPD. Valid ID and DPD reference will be required at a collection point.

Failed Deliveries:

If your delivery has not arrived as expected or you have missed the delivery more than once your parcel may be returned to to the warehouse. Please contact us to rearrange delivery.

Returns:

Please see our Returns Policy

30 day home trial:

Please see our 30 day trial policy